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The impact of relationship marketing on customer value, satisfaction and loyalty : evidence from banking sector in Indonesia
Djajanto, Ludfi, (2019)
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal, (2018)
Relationship marketing, orientation, brand equity and firm value : the mediating role of customer value : an emerging market perspective
Amoako, George Kofi, (2019)
Customer engagement marketing
Pansari, Anita, (2018)
Global customer engagement
Gupta, Shaphali, (2018)
Competititve advantage through engagement
Kumar, V., (2016)