Agility as a mediator in the relationship between quality management and hotel performance
Year of publication: |
2025
|
---|---|
Authors: | Pertusa-Ortega, Eva M. ; Tarí, Juan José ; Molina Azorín, José Francisco ; Pereira-Moliner, Jorge |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 19.2025, 1, Art.-No. 2, p. 1-30
|
Subject: | Hotels | Organizational agility | Performance | Quality management | Qualitätsmanagement | Hotellerie | Hotel industry | Unternehmenserfolg | Firm performance | Agilität | Agility | Performance-Messung | Performance measurement |
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