Ambivalent impact of customer satisfaction on firm value in emerging markets : the case of Korea
Hyunseok Kim, Jaisang Kim, Kyeong-Seop Choi
| Year of publication: |
April 2017
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|---|---|
| Authors: | Kim, Hyunseok ; Kim, Jaisang ; Choi, Kyeong-Seop |
| Published in: |
Journal of business economics and management. - Vilnius : VTGU Press Technika, ISSN 1611-1699, ZDB-ID 2208925-1. - Vol. 18.2017, 2, p. 258-272
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| Subject: | National Customer Satisfaction Index (NCSI) | firm value | R&D | advertisement | chaebol | quantile regression | Kundenzufriedenheit | Customer satisfaction | Südkorea | South Korea | Unternehmenswert | Firm value | Schwellenländer | Emerging economies |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.3846/16111699.2016.1272068 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011721794