An analysis of customer-pull factors and the process of store loyalty
Year of publication: |
2009
|
---|---|
Authors: | Tripathi, Shalini Nath |
Published in: |
Paradigm : the journal of Institute of Management Technology. - Ghaziabad : IMT, ISSN 0971-8907, ZDB-ID 1420854-4. - Vol. 13.2009, 1, p. 91-103
|
Subject: | Beziehungsmarketing | Relationship marketing | Virales Marketing | Viral marketing | Kundenservice | Customer service |
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