An approach to integrating market research with customer insights through the development of IoT products
Year of publication: |
2021
|
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Authors: | Straker, Karla ; Mosely, Genevieve ; Wrigley, Cara |
Published in: |
Journal of international consumer marketing. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1528-7068, ZDB-ID 2069279-1. - Vol. 33.2021, 3, p. 239-255
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Subject: | Customer behavior | deep customer insights | design innovation | design thinking | internet of things (IoT) | latent customer needs | Internet der Dinge | Internet of things | Marktforschung | Market research | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Produktentwicklung | New product development | Innovation | Produktgestaltung | Product design | Kundenintegration | Customer integration | Produktmanagement | Product management |
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