Design and a deep customer insight approach to innovation
Year of publication: |
March-April 2016
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Authors: | Price, Rebecca ; Wrigley, Cara |
Published in: |
Journal of international consumer marketing. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 0896-1530, ZDB-ID 1080285-X. - Vol. 28.2016, 2, p. 92-105
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Subject: | Customer experience | design thinking | design-led innovation | innovation | airport | unknown customer | Innovation | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Innovationsmanagement | Innovation management | Flughafen | Airport | Produktgestaltung | Product design | Produktentwicklung | New product development | Kundenintegration | Customer integration | Design Thinking | Design thinking |
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