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Performance-Based Contracts for Outpatient Medical Services
Jiang, Houyuan,
Private health care as a supplement to a public health system with waiting time for treatment
Hoel, Michael, (2000)
Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials
Helber, Stefan, (2007)
Usefulness of resale price maintenance under different levels of sales-effort cost and system-parameter uncertainties
Lau, Amy Hing Ling, (2010)
Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems
Ho, Chrwan-Jyh, (1999)
Manufacturer's pricing strategy and return policy for a single-period commodity
Lau, Hon-Shiang, (1999)