An empirical study of service quality dimensions and passenger satisfaction for BRTS in the City of Rajkot
Vaibhav Dineshbhai Kadia and Patel Hirenkumar Jayantkumar
| Year of publication: |
2019
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|---|---|
| Authors: | Kadia, Vaibhav Dineshbhai ; Jayantkumar, Patel Hirenkumar |
| Published in: |
The IUP journal of supply chain management : IJSCM. - Hyderabad : IUP Publ., ISSN 0972-9267, ZDB-ID 2576853-0. - Vol. 16.2019, 3, p. 7-26
|
| Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012153844