An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ki-Jung Ju, Byeonghwa Park
| Year of publication: |
2016
|
|---|---|
| Authors: | Ju, Ki-Jung ; Park, Byeonghwa |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 24.2016, 2, p. 147-166
|
| Subject: | TQM practice | total quality management practice | nurses' attitudes | service performance | healthcare organisations | Korea | structural equation modelling | SEM | operations management | Qualitätsmanagement | Quality management | Pflegeberufe | Nursing profession | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Performance-Messung | Performance measurement | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011619972