An evaluation of in-store services to enhance customer satisfaction
V.V. Devi Prasad Kotni
| Year of publication: |
August 2016
|
|---|---|
| Authors: | Kotni, V. V. Devi Prasad |
| Published in: |
The IUP journal of marketing management : IJMM. - Hyderabad : IUP Publ., ISSN 0972-6845, ZDB-ID 2615477-8. - Vol. 15.2016, 3, p. 7-36
|
| Subject: | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011550670