An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong
Alison E. Lloyd; Leslie S. C. Yip; Sherriff T. K. Luk
| Year of publication: |
2011
|
|---|---|
| Authors: | Lloyd, Alison E. ; Yip, Leslie S. C. ; Luk, Sherriff T. K. |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 32.2011, 3, p. 520-533
|
| Subject: | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Hongkong | Hong Kong |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008907745