An exploratory study of business excellence in implementation in the United Arab Emirates (UAE) public sector : management and employee perceptions
Rodney McAdam; William Keogh; Adil Ahmed El Tigani; Paul Gardiner
| Year of publication: |
2013
|
|---|---|
| Authors: | McAdam, Rodney ; Keogh, William ; El Tigani, Adil Ahmed ; Gardiner, Paul D. |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 30.2013, 4, p. 426-445
|
| Subject: | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Einführung | Implementation | Öffentliche Verwaltung | Public administration | Vereinigte Arabische Emirate | United Arab Emirates |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009748524