An independet assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+ TM scale
Miguel Morales, Riadh Ladhari, Javier Reynoso, Rosario Toro and Cesar Sepulveda
| Year of publication: |
2012
|
|---|---|
| Authors: | Morales Alvarez, Miguel ; Ladhari, Riadh ; Reynoso, Javier ; Toro, Rosario ; Sepúlveda, César |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 16, p. 2585-2605
|
| Subject: | Dienstleistungsqualität | Service quality | Wissenschaftliche Bibliothek | Academic library | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement | Kanada | Canada | Mexiko | Mexico |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009693488