Analysis of telecom service quality factors with analytic hierarchy process and fuzzy extent analysis : a case of public sector unit
Amit Chaudhary and Indu Uprety
| Year of publication: |
2016
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|---|---|
| Authors: | Chaudhary, Amit ; Uprety, Indu |
| Published in: |
International journal of business and systems research. - Genève : Inderscience Enterprises, ISSN 1751-200X, ZDB-ID 2422801-1. - Vol. 10.2016, 2/3/4, p. 162-185
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| Subject: | telecom service quality | analytic hierarchy process | AHP | fuzzy extent analysis | AHP-Verfahren | AHP approach | Dienstleistungsqualität | Service quality | Fuzzy-Set-Theorie | Fuzzy sets | Telekommunikationssektor | Telecommunications industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011675242