Antecedents of customer satisfaction and customer loyalty for emerging devices in the initial market of Korea : an equity framework
Year of publication: |
2013
|
---|---|
Authors: | Han, Young Wook ; Park, Myeong-cheol |
Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 30.2013, 8, p. 676-689
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Kundenbindung | Customer retention | Mobilkommunikation | Mobile communications | Produktentwicklung | New product development | Südkorea | South Korea |
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