An app a day keeps a customer connected : explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic
Year of publication: |
2019
|
---|---|
Authors: | Fang, Yu-Hui |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 56.2019, 3, p. 377-391
|
Subject: | Service-dominant logic | Brand competence | Brand warmth | Branded applications | Affordance | Brand loyalty | Markenführung | Brand management | Service-Dominant Logic | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand | Konsumentenverhalten | Consumer behaviour | Markentreue | Marketingtheorie | Marketing theory | Dienstleistungsmarketing | Services marketing | Markenimage | Brand image |
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