Apply 6-sigma methodology in measuring the competition quality of satisfaction performance—an example of ISP Industry
| Year of publication: |
2009
|
|---|---|
| Authors: | Tao, C. ; Chen, S. ; Chang, L. |
| Published in: |
Quality & Quantity: International Journal of Methodology. - Springer. - Vol. 43.2009, 4, p. 677-694
|
| Publisher: |
Springer |
| Subject: | ISP (Internet Service Provider) | 6-Sigma | DMAIC | Performance matrix | Strength–weakness matrix | Strength–weakness strategic analysis table |
| Extent: | text/html |
|---|---|
| Type of publication: | Article |
| Source: |
Persistent link: https://www.econbiz.de/10009391300