Aspects driving customers' intention to use automated purchasing processes
Jan-Lukas Selter, Anne Fota, Katja Wagner and Hanna Schramm-Klein
| Year of publication: |
2023
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|---|---|
| Authors: | Selter, Jan-Lukas ; Fota, Anne ; Wagner, Katja ; Schramm-Klein, Hanna |
| Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 9/10, p. 1158-1173
|
| Subject: | Automation | Customer experience | Hedonic | Retail innovation | Technology readiness | Utilitarian | Automatisierung | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Innovation | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-10-2022-0397 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014484075