Assessing behavior before it becomes behavior: An examination of the role of intentions as a link between satisfaction and repatronizing behavior
| Year of publication: |
2005
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|---|---|
| Authors: | Söderlund, Magnus ; Öhman, Niclas |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 16.2005, 2, p. 152-168
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