A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP
Fu-Hsiang Chen; Tsung-Shin Hsu; Gwo-Hshiung Tzeng
| Year of publication: |
2011
|
|---|---|
| Authors: | Chen, Fu-hsiang ; Hsu, Tsung-shin ; Tzeng, Gwo-hshiung |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 4, p. 908-932
|
| Subject: | Performance-Messung | Performance measurement | Balanced Scorecard | Balanced scorecard | Hotellerie | Hotel industry | AHP-Verfahren | AHP approach | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009242090