Beyond performance excellence : research insights from Baldrige recipient feedback

James R. Evans, Matthew W. Ford, Suzanne S. Masterson and Harry S. Hertz

Year of publication:	2012
Authors:	Evans, James R. ; Ford, Matthew W. ; Masterson, Suzanne S. ; Hertz, Harry S.
Published in:	Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 5, p. 489-506
Subject:	Unternehmenserfolg \| Firm performance \| Strategisches Management \| Strategic management \| Nachhaltige Entwicklung \| Sustainable development \| Performance-Messung \| Performance measurement \| USA \| United States

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