Beyond relationship quality : examining relationship management effectiveness
Bohyeon Kang, Sejo Oh, and Eugene Sivadas
Year of publication: |
2013
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Authors: | Kang, Bohyeon ; Oh, Sejo ; Sivadas, Eugene |
Published in: |
Journal of marketing theory and practice. - Statesboro, GA : Assoc., ISSN 1069-6679, ZDB-ID 20346220. - Vol. 21.2013, 3, p. 273-287
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