Big data breaches and customer compensation strategies : personality traits and social influence as antecedents of perceived compensation
Year of publication: |
2017
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Authors: | Kude, Thomas ; Hoehle, Hartmut ; Sykes, Tracy Ann |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 37.2017, 1, p. 56-74
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Subject: | Service | Survey | Dienstleistung | Services | Strategie | Strategy | Persönlichkeitsmerkmal | Personality trait | Big Data | Big data | Persönlichkeitspsychologie | Personality psychology |
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