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Energizing the Reseller's Sales Force : The Power of Brand Identification
Hughes, Douglas E., (2010)
Relationship management : a sales role, or a state of mind? : an investigation of functions and attitudes across a business-to-business sales force
Davies, Iain A., (2010)
Salesperson effectiveness : a behavioral perspective
Bradford, Kevin, (2012)
Stemming frontlines performance losses in service innovation implementation
Singh, Jagdip, (2013)
Bottom-up learning in marketing frontlines : conceptualization, processes, and consequences
Ye, Jun, (2012)
Consumer decision to upgrade or downgrade a service membership
Marinova, Detelina, (2014)