Can blockchain payment services influence customers' loyalty intention in the hospitality industry? : a mediation assessment
Year of publication: |
2023
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Authors: | Al Karim, Rashed ; Md Karim Rabiul ; Ishrat, Mahima ; Pornpisanu Promsivapallop ; Kawser, Sakia |
Published in: |
Administrative Sciences : open access journal. - Basel : MDPI, ISSN 2076-3387, ZDB-ID 2662651-2. - Vol. 13.2023, 3, Art.-No. 85, p. 1-17
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Subject: | blockchain mobile payment service | customer satisfaction | loyalty intention | privacy and security | service quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Elektronisches Geld | Electronic money | Konsumentenverhalten | Consumer behaviour | Datenschutz | Data protection | Gastgewerbe | Hospitality industry | Datensicherheit | Data security | Bargeldloser Zahlungsverkehr | Noncash payments |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.3390/admsci13030085 [DOI] hdl:10419/275550 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
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