Impact of internet banking service quality on customer satisfaction of Nepalese commercial banks
Kalpana Pathak, Jharana Chataut, Kranti Adhikari and Jyoti Chand
Year of publication: |
2022
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Authors: | Pathak, Kalpana ; Chataut, Jharana ; Adhikari, Kranti ; Chand, Jyoti |
Published in: |
Nepalese journal of economics : a publication of Uniglobe College. - Kathmandu, Nepal : Uniglobe College, ISSN 2565-5027, ZDB-ID 2982398-5. - Vol. 6.2022, 1, p. 135-147
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Subject: | Speed of delivery | ease of use | reliability | privacy and security | enjoyment | control and customer satisfaction | Datenschutz | Data protection | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Datensicherheit | Data security |
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