Capturing customer's store loyalty through relationship benefits : moderating effect of retail innovation
Year of publication: |
2022
|
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Authors: | Channa, Nisar Ahmed ; Bhutto, Maqsood Hussain ; Bhutto, Musaira ; Bhutto, Niaz Ahmed ; Tariq, Beenish |
Subject: | Consumer loyalty | Contingency theory | Innovation | Relationship benefits | Retail industry | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour |
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