Co-production of prolonged, complex, and negative services : an examination of medication adherence in chronically ill individuals
Jelena Spanjol, Anna S. Cui, Cheryl Nakata, Lisa K. Sharp, Stephanie Y. Crawford ...
| Year of publication: |
2015
|
|---|---|
| Authors: | Spanjol, Jelena ; Cui, Anna Shaojie ; Nakata, Cheryl ; Sharp, Lisa K. ; Crawford, Stephanie Y. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 18.2015, 3, p. 284-302
|
| Subject: | negative services | coproduction | compliance | adherence | qualitative research | health care services | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Konsumentenverhalten | Consumer behaviour | Chronische Krankheit | Chronic disease |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011336510