Co-production versus co-creation : a process based continuum in the hotel service context
Year of publication: |
2013
|
---|---|
Authors: | Chathoth, Prakash ; Altinay, Levent ; Harrington, Robert James ; Okumus, Fevzi ; Chan, Eric S. W. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 32.2013, p. 11-20
|
Subject: | Hotellerie | Hotel industry | Dienstleistungsmanagement | Service management | Strategisches Management | Strategic management |
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