Commitment, trust, relative dependence, and customer loyalty in the B2B setting : the role of customer satisfaction
Year of publication: |
2024
|
---|---|
Authors: | Arthur, Emmanuel ; Agbemabiese, George Cudjoe ; Amoako, George Kofi ; Anim, Patrick Amfo |
Subject: | Emerging market | Trust | Satisfaction | Loyalty | Ghana | Commitment | Relative dependence | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing |
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