Comparison of e-service quality of Indian e-commerce websites
Sanjay Dhingra, Shelly Gupta and Ruchi Bhatt
| Year of publication: |
2022
|
|---|---|
| Authors: | Dhingra, Sanjay ; Gupta, Shelly ; Bhatt, Ruchi |
| Published in: |
International journal of Indian culture and business management : IJICBM. - Genève : Inderscience Enterprises, ISSN 1753-0814, ZDB-ID 2439496-8. - Vol. 26.2022, 3, p. 407-426
|
| Subject: | electronic commerce | electronic service quality | ANOVA | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Website | Online-Handel | Online retailing | Indien | India | Kundenzufriedenheit | Customer satisfaction | Internet |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJICBM.2022.124595 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014314185