Complainers and noncomplainers revisited: Another look at the data
| Year of publication: |
1981
|
|---|---|
| Authors: | Gronhaug, Kjell ; Zaltman, Gerald |
| Published in: |
Journal of Economic Psychology. - Elsevier, ISSN 0167-4870. - Vol. 1.1981, 2, p. 121-134
|
| Publisher: |
Elsevier |