Consumer intention to use service robots : a cognitive-affective-conative framework

Dan Huang, Qiurong Chen, Songshan (Sam) Huang and Xinyi Liu

Year of publication:	2024
Authors:	Huang, Dan ; Chen, Qiurong ; Huang, Songshan ; Liu, Xinyi
Subject:	Affective responses \| Cognitive evaluations \| Cognitive-affective-conative framework \| Consumer intention \| Service robots \| Technology acceptance \| Konsumentenverhalten \| Consumer behaviour \| Roboter \| Robot \| Innovationsakzeptanz \| Innovation adoption \| Kundenzufriedenheit \| Customer satisfaction \| Dienstleistungsqualität \| Service quality \| Kundenservice \| Customer service \| Kognition \| Cognition \| Verbrauchereinstellung \| Consumer attitudes

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/IJCHM-12-2022-1528 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015133774