Consumer intention to use service robots : a cognitive-affective-conative framework
Dan Huang, Qiurong Chen, Songshan (Sam) Huang and Xinyi Liu
| Year of publication: |
2024
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|---|---|
| Authors: | Huang, Dan ; Chen, Qiurong ; Huang, Songshan ; Liu, Xinyi |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 36.2024, 6, p. 1893-1913
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| Subject: | Affective responses | Cognitive evaluations | Cognitive-affective-conative framework | Consumer intention | Service robots | Technology acceptance | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Kundenservice | Customer service | Kognition | Cognition | Verbrauchereinstellung | Consumer attitudes |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-12-2022-1528 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015133774