Consumer purchase process improvements in e-tailing operations : a case study
Year of publication: |
2010
|
---|---|
Authors: | Kumar, Sameer ; Hudson, Brett ; Lowry, Josie |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 59.2010, 3/4, p. 388-403
|
Subject: | Online-Handel | Online retailing | Geschäftsmodell | Business model | Beziehungsmarketing | Relationship marketing | Elektronischer Datenaustausch | Electronic data interchange | Performance-Management | Performance management |
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