Contrasting "complainers" with "non-complainers" on attitude toward complaining, propensity to complain, and key personality characteristics: A nomological look
| Year of publication: |
2007
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|---|---|
| Authors: | Bodey, Kelli ; Grace, Debra |
| Published in: |
Psychology & marketing. - New York, NY : Wiley, ISSN 0742-6046, ZDB-ID 2269338. - Vol. 24.2007, 7, p. 579-594
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