Corporate image and customer satisfaction by virtue of employee engagement
Hashim Zameer, Ying Wang, Humaira Yasmeen, Amirhossein Akhavan Mofrad and Abdul Waheed
| Year of publication: |
2018
|
|---|---|
| Authors: | Zameer, Hashim ; Wang, Ying ; Yasmeen, Humaira ; Mofrad, Amirhossein Akhavan ; Waheed, Abdul |
| Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 37.2018, 2, p. 233-248
|
| Subject: | Employee engagement | service quality | corporate image | banking | services | Firmenimage | Corporate reputation | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Leistungsmotivation | Work motivation | Bank | Arbeitszufriedenheit | Job satisfaction | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.3233/HSM-17174 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011873177