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The impact of corporate volunteering on CSR image : a consumer perspective
Plewa, Carolin, (2015)
Consumers' perceptions of retail business ethics and loyalty to the retailer : the moderating role of social discount practices
Diallo, Mbaye Fall, (2017)
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea, (2017)
How do we measure performance at the firm and unit level?
Mattila, Anna S., (2010)
Do women like options more than men? : an examination in the context of service recovery
How to handle PR disasters? : an examination of the impact of communication response type and failure attributions on consumer perceptions
Mattila, Anna S., (2009)