Correcting for scale perception bias in tourist satisfaction surveys
Jorge E. Araña and Carmelo J. León
| Year of publication: |
2013
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|---|---|
| Authors: | Araña, Jorge E. ; León, Carmelo Javier |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 52.2013, 6, p. 772-788
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| Subject: | anchoring vignettes | tourist satisfaction surveys | scale bias | tourism demand | Kundenzufriedenheit | Customer satisfaction | Tourismus | Tourism | Systematischer Fehler | Bias | Urlaubsverhalten | Holiday behaviour | Befragung | Interview | Messung | Measurement | Zufriedenheit | Satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010200115