Creating Awareness and Practice: The ARCC@T Framework for Knowledge Management in Aged Care Services

This paper focuses on the important area of aged care services as a national priority with this a priority for many countries worldwide. The paper uses the aged care sector as an exploratory artifact. The Australian aged care system is widely considered as innovative and provides the benchmark for many countries developing reforms and strategies for aged care. Many countries including Australia are faced with increasingly ageing populations, with this demographic burden creating the need for policy reform and the introduction of new programs to improve the quality of life of senior citizens. This research adopts a qualitative and exploratory approach advancing on previous research. The paper discusses the benefit of knowledge management and innovative approaches to patient medical records, funding reporting and basic accreditation records with particular emphasis on the long-term improvements in knowledge sharing for healthcare delivery. This paper proposes the ARCC@T framework for Knowledge Management in Aged Care.