Creating information-based customer value with service systems in retailing
Timo Rintamäki and Lasse Mitronen
| Year of publication: |
[2016?]
|
|---|---|
| Authors: | Rintamäki, Timo ; Mitronen, Lasse |
| Published in: |
Service systems science. - Tokyo : Springer, ISBN 978-4-431-56131-6. - 2016, p. 145-162
|
| Subject: | Kundenwert | Customer value | Multikanalvertrieb | Multichannel strategy | Einzelhandel | Retail trade | Dienstleistungsmanagement | Service management | Informationswert | Information value | USA | United States | Finnland | Finland | Japan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1007/978-4-431-54267-4_9 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011578972