Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Muhammad Haroon Shoukat and Haywantee Ramkissoon
| Year of publication: |
2022
|
|---|---|
| Authors: | Shoukat, Muhammad Haroon ; Ramkissoon, Haywantee |
| Subject: | Customer delight | customer engagement | customer experience | place identity | revisit intention | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2022.2062692 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013327890