Customer experience in tourism : a review of definitions, components, and measurements
Maksim Godovykh, Asli D.A. Tasci
| Year of publication: |
2020
|
|---|---|
| Authors: | Godovykh, Maksim ; Tasci, Asli D. A. |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 35.2020, p. 1-10
|
| Subject: | Components | Definition | Experience | Review | Scales | Tourismus | Tourism | Beziehungsmarketing | Relationship marketing | Messung | Measurement | Bibliometrie | Bibliometrics | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tmp.2020.100694 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012296660