Customer perceptions and sustained usage of recommender systems
Year of publication: |
2009
|
---|---|
Authors: | Shen, Anyuan ; Ball, A. Dwayne |
Published in: |
International journal of electronic business. - Olney, Bucks. : Inderscience Publ., ISSN 1470-6067, ZDB-ID 2106327-8. - Vol. 7.2009, 6, p. 642-663
|
Subject: | Dienstleistungssektor | Service industry | Electronic Commerce | E-commerce | Personalisierung | Personalization | Benutzerschnittstelle | User interface | Kundenzufriedenheit | Customer satisfaction | Datenschutz | Data protection | USA | United States |
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