Customer relationship management and performance, a resource-based view of Iranian internet service industry
Abbas Keramati; Hamed Mehrabi; Navid Mojir; Mohammad Mousakhani
| Year of publication: |
2009
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| Authors: | Keramati, Abbas ; Mehrabi, Hamed ; Mojir, Navid ; Mousakhani, Mohammad |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 3.2009, 2, p. 103-120
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009887538