Customer satisfaction factors (CSFs) with online banking services in an Islamic country : I. R. Iran

Tooraj Sadeghi and Kambiz Heidarzadeh Hanzaee

Year of publication:	2010
Authors:	Sadeghi, Tooraj ; Hanzaee, Kambiz Heidarzadeh
Published in:	Journal of Islamic marketing : JIMA. - Bingley : Emerald, ISSN 1759-0833, ZDB-ID 2556158-3. - Vol. 1.2010, 3, p. 249-267
Subject:	Electronic Banking \| Electronic banking \| Dienstleistungsqualität \| Service quality \| Kundenzufriedenheit \| Customer satisfaction \| Verbrauchereinstellung \| Consumer attitudes \| Innovationsakzeptanz \| Innovation adoption \| Faktorenanalyse \| Factor analysis \| Strukturgleichungsmodell \| Structural equation model \| Islam \| Iran \| Estland \| Estonia \| Taiwan \| Türkei \| Turkey \| China \| Malaysia

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