Customer satisfaction index & impact of service quality on customer satisfaction loyalty in the Indian banking sector in Vellore district

D. Sasikala

Year of publication:	2014
Authors:	Sasikala, D.
Published in:	Finance India : the quarterly journal of Indian Institute of Finance. - Greater Noida, UP : [Verlag nicht ermittelbar], ISSN 0970-3772, ZDB-ID 1130817-5. - Vol. 28.2014, 4, p. 1173-1184
Subject:	Kundenzufriedenheit \| Customer satisfaction \| Dienstleistungsqualität \| Service quality \| Indien \| India \| Bank \| Beziehungsmarketing \| Relationship marketing

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