Customer satisfaction monitoring to understand the market : Norwegian Telecom ; a case study
Harlad Djupvik and Dag Eilertsen
| Year of publication: |
1994
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|---|---|
| Authors: | Djupvik, Harald |
| Other Persons: | Eilertsen, Dag (contributor) |
| Published in: |
Marketing and research today : the journal of the European Society for Opinion and Marketing Research. - Amsterdam : ESOMAR, ISSN 0923-5957, ZDB-ID 1005558-7. - Vol. 22.1994, 1, p. 4-18
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| Subject: | Marktforschung | Market research | Öffentlichkeitsarbeit | Public relations | Telekommunikation | Telecommunications | Norwegen | Norway |
| Extent: | Graph. Darst |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001161671