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Advanced customer analytics : strategic value through integration of relationship-oriented big data
Kitchens, Brent, (2018)
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K., (2019)
The Customer Asset : Understanding and Managing its Value
Bendle, Neil T., (2023)
Compassion as the new philosophy of business
Bejou, David, (2011)
Regulatory fit effects of gender and marketing message content
McKay-Nesbitt, Jane, (2013)