Customers' intention in internet banking adoption : the moderating effect of demographic characteristics
Year of publication: |
2021
|
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Authors: | Ur Rashid, Md. Harun ; Hossain, Md Arafat ; Ahmad, Afzal ; Ahmed, Zobayer |
Published in: |
International journal of innovation and technology management. - Singapore [u.a.] : World Scientific Publishing, ISSN 0219-8770, ZDB-ID 2225555-2. - Vol. 18.2021, 7, p. 2130036-1-2130036-21
|
Subject: | Internet banking adoption | UTAUT model | customers' satisfaction | service qualities | trust perception | demographic characteristics | moderating effect | SEM | Bangladesh | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Bangladesch | Beziehungsmarketing | Relationship marketing | Innovationsakzeptanz | Innovation adoption | Vertrauen | Confidence |
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