Customers' ways of making sense of a financial service relationship through intersubjective mirroring of others
Year of publication: |
2010
|
---|---|
Authors: | Eriksson, Kent ; Sönderberg, Inga-Lill |
Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 1443521-4. - Vol. 15.2010/11, 2, p. 99-111
|
Subject: | Beziehungsmarketing | Relationship marketing | Bankmarketing | Bank marketing | Konsumentenverhalten | Consumer behaviour | Sensemaking-Ansatz | Sensemaking approach | Schweden | Sweden |
-
Khobzi, Hamid, (2014)
-
Camilleri, Silvio John, (2017)
-
Kumar, Satyendra, (2020)
- More ...
-
Gender stereotyping in financial advisors' assessment of customers
Sönderberg, Inga-Lill, (2012)
-
Relationships between advisor characteristics and consumer perceptions
Sönderberg, Inga-Lill, (2013)
-
The heterogeneous technology of retail banking
Eriksson, Kent, (1991)
- More ...